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Executive Director Job Description

Mount Evans Home Health Care & Hospice Executive Director Job Description

General Summary

This position serves as the primary liaison between Mount Evans Home Health Care & Hospice, its staff, benefactors, volunteers, and the local community. The Executive Director will recruit and mobilize staff, volunteer, community, and corporate support to reach specific mission and revenue goals as set out in the current and future Agency strategic plan.
This position is located in Evergreen, Colorado.

Mission of the Position

Successfully lead the Mount Evans community, defined as staff, donors, referral sources, and community partners, through the rapidly changing world of healthcare.  Changes are likely to include transition from the present regulatory and compensation models to the future world of value-based care delivery while  developing potential partners and preparing the organization to nimbly adapt to new models of care compensation and care delivery.  Be a leader who engenders trust and respect for Mount Evans as a valuable community asset and a key partner in achieving triple aim goals of high quality care, at a reduced cost with a positive patient experience of care. 

Essential Expectations

  • Leads program strategic and operational planning, development, administration and evaluation of the Agency.
  • Effectively manage the agency in the current regulations and compensation model, while developing relationships with potential partners to prepare for the future changes evolving in healthcare.
  • Organizes and directs the Agency’s ongoing functions to assure the availability and provision of care and services.
  • Implements governing body directives and policies. Assures that appropriate policies are developed and implemented.
  • Directs and monitors the Agency performance improvement activities. (ie…Maintains the organizations standing in the top 1% nationally for quality of care and client satisfaction).
  • Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
  • Ensures compliance with all regulatory requirements, standards of practice, policies and procedures and facilitates our superior scoring/ outcomes measures.
  • Identifies, recruits, trains and manages high impact staff and volunteers to reach goals and strategic outcomes, and who will assist the organization in increasing concern and awareness as well as growing revenue.
  • Builds and maintains relationships with patient referral sources and donor sources.
  • Increases patient census in programs, increasing market share.
  • Serve as community liaison by participating in community events, serving as local spokesperson, and collaborating with other organizations to achieve strategic goals.
  • Responsible for all fundraising events by working with staff and volunteers, to include recruitment and recognition of corporate sponsors; solicitation of major gifts, managing and motivating volunteer leadership, and increase revenue generating activities at a set target annually from all sources.
  • Works with staff to plan and execute donor cultivation and stewardship programs, including at least 1 donor visit per week.
  • Oversees the development of the budget and maintenance of financial records with the CFO, oversees directors who manage everyday office functions.
  • Oversees all benefit plans, maintenance and security of personnel records and timely compliance with verification of employee qualifications and regulatory requirements.
  • Maintain and improve staff stability while minimizing staff turnover.
  • Measure and improve agency contribution to the Triple Aim – cost, quality and patient experience
  • Maintain a healthy financial position including: revenue growth, and accounts receivable of no more than 10% at 90 days or more; increase service revenue; and; decrease donor percent of total budget.
  • Grow major donors.
  • Increase donor cultivation by increasing the number of “repeat” donors
  • Position reports to the Board of Directors.
  • Other responsibilities as needed or assigned. 

Competencies – Personal and Organizational

  • Emotional intelligence
    • Community engagement/ attend community functions – engage with community leaders
    • Ability to navigate, adapt and communicate complex circumstances
    • Ability to understand and manage 3 distinct services – hospice, home health, palliative care
    • Ability to balance the challenge of empowering staff while assuring accountability and performance 

Minimum Requirements

  • 10+ years work-related experience required in management or related field.
  • Master’s degree in related field highly preferred.
  • Self-starter, displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
  • Excellent computer skills, including Microsoft Office.
  • Working knowledge of payment reimbursement systems.
  • Outstanding verbal and written communications skills, sales and marketing, volunteer management and business development ability.
  • Detail oriented, adaptable, organized and able to successfully manage multiple projects and tasks.
  • Business acumen, strategic thinking, relationship building ability, and leadership.

Ability and willingness to travel as needed to conduct business.  Evening or weekend work may be required.